Privacy Policy
Last Updated: 09-06-2026

This Privacy Policy explains how Hiry Platforms LLC ("Hiry," "we," "us," or "our") collects, uses, discloses, and protects personal information when you use our website, applications, and related services (collectively, the "Platform").

This document is a business draft and should be reviewed by licensed legal counsel before production publication.

If you do not agree with this Privacy Policy, do not use the Platform.

1. Scope

This Privacy Policy applies to personal information processed by Hiry in connection with:

  1. Client and Freelancer accounts;

  2. Project management, communication, and payments;

  3. Subscriptions and billing;

  4. Customer support and legal/compliance requests; and

  5. Website and product analytics, security, and fraud prevention.

This Privacy Policy does not apply to third-party services that have their own privacy policies (for example, payment processors and external websites linked from the Platform).

2. Information We Collect

2.1 Information You Provide Directly

Depending on your use of the Platform, we may collect:

  1. Account and profile information (name, email, phone, username, company name, role, profile details);

  2. Identity and verification information (government ID, tax details, business information, beneficial ownership information, and similar compliance records where required);

  3. Payment and billing information (billing details, transaction amounts, invoice data, subscription status; payment card details are generally processed by our payment providers);

  4. Project and communication information (proposals, deliverables, messages, files, milestones, and instructions);

  5. Customer support communications and legal/privacy requests (including account export or deletion requests); and

  6. Any other content you submit to the Platform.

2.2 Information We Collect Automatically

When you use the Platform, we may automatically collect:

  1. Device and connection information (IP address, browser type, OS, device identifiers);

  2. Usage data (pages viewed, clicks, session duration, feature interactions, referral URLs);

  3. Log and diagnostic data (errors, crash events, performance metrics, security logs); and

  4. Cookie and similar technology data, subject to your browser/device settings and applicable consent requirements.

2.3 Information from Third Parties

We may receive information from:

  1. Payment and payout providers (including Stripe and Stripe Connect);

  2. Identity verification, fraud prevention, and compliance vendors;

  3. Analytics and infrastructure vendors; and

  4. Other users where relevant to a Project or dispute.

3. How We Use Information

We use personal information to:

  1. Provide, operate, and maintain the Platform;

  2. Create and manage accounts, profiles, Projects, and Subscriptions;

  3. Process invoices, payments, refunds (where applicable), and payouts;

  4. Verify identity, perform compliance checks, prevent fraud, and enforce our Terms;

  5. Communicate with you about your account, Projects, billing, updates, and support;

  6. Improve, debug, monitor, and secure the Platform;

  7. Personalize user experience and product features;

  8. Comply with legal obligations and respond to lawful requests; and

  9. Establish, exercise, or defend legal claims.

4. Legal Bases for Processing (Where Required)

Depending on your jurisdiction, we process personal information based on:

  1. Performance of a contract (for account services, Projects, and billing);

  2. Legitimate interests (platform security, fraud prevention, service improvement, business operations);

  3. Legal obligations (tax, compliance, law enforcement response, sanctions screening); and

  4. Consent (where legally required, including certain cookies/marketing activities).

5. How We Share Information

We may share personal information with:

  1. Other users, as necessary to support Platform interactions (for example, Client-Freelancer collaboration);

  2. Service providers and vendors (hosting, analytics, support, identity verification, payment and payout providers);

  3. Professional advisors (auditors, lawyers, insurers);

  4. Government agencies, regulators, courts, and law enforcement when required or legally permitted;

  5. Parties involved in a merger, financing, acquisition, reorganization, or asset sale; and

  6. Others with your direction or consent.

We do not sell personal information in exchange for money. If applicable law uses a broader definition of "sale" or "sharing" for targeted advertising, users may have opt-out rights as described in Section 10.

6. Payments and Financial Data

  1. Payments and payouts are processed through third-party providers, including Stripe and Stripe Connect.

  2. Hiry generally does not store full payment card numbers.

  3. Financial transaction records, payout records, and billing history may be retained for accounting, legal, tax, and dispute purposes.

  4. Your use of payment services is also governed by the payment provider's terms and privacy policy.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  1. Provide the Platform and fulfill our contractual obligations;

  2. Maintain business and financial records;

  3. Comply with legal, tax, accounting, and regulatory requirements;

  4. Resolve disputes, enforce agreements, and prevent fraud; and

  5. Support security monitoring and incident response.

Retention periods may vary by data type, user role, and legal obligations. When no longer required, we delete, anonymize, or de-identify data where feasible.

8. International Data Transfers

Hiry and its vendors may process personal information in jurisdictions other than your own. Where required, we use appropriate safeguards for cross-border transfers, such as contractual protections and security controls.

9. Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration.

No security system is perfect, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  1. Access personal information we hold about you;

  2. Correct inaccurate or incomplete personal information;

  3. Delete personal information (subject to legal and operational exceptions);

  4. Obtain a copy of certain personal information in portable format;

  5. Restrict or object to certain processing;

  6. Withdraw consent where processing is based on consent; and

  7. Opt out of certain forms of marketing or targeted advertising.

You may also request account export or deletion through Platform privacy settings, where available, or by contacting us.

We may verify your identity before fulfilling requests. You may also have the right to appeal a denied request, where required by law.

11. Marketing Communications

You can opt out of promotional emails by using the unsubscribe link in those messages. We may still send transactional or service-related communications (for example, billing notices, account security alerts, or legal notices).

12. Children's Privacy

The Platform is not intended for children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, contact us so we can take appropriate action.

13. Third-Party Links and Services

The Platform may contain links to third-party websites or integrations. We are not responsible for third-party privacy practices. Review third-party privacy policies before submitting information to those services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Platform, by email, or by other reasonable means. The "Last Updated" date indicates when this Privacy Policy was last revised.

15. Contact Us

Hiry Platforms LLC
Email:
hi@hiry.com

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